Shipping policy
Last updated: 25-11-25
At Front Nine Golf Limited, we aim to deliver premium golf apparel quickly, reliably, and professionally. All orders are fulfilled from our facility in Ireland.
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1. Order Processing Times
Orders are processed within 1–3 business days (Monday–Friday, excluding bank holidays).
During high-volume periods (launches, restocks), processing may extend to 2–4 business days.
You will receive a confirmation email when your order is placed and another when it has been shipped.
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2. Shipping Rates & Delivery Times
Standard Shipping and Express Shipping available for Ireland and EU destinations.
Shipping and delivery calculation at checkout.
All delivery times are estimates and may vary depending on carrier delays.
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3. Order Tracking
All shipments include a tracking number.
Once your order has been shipped, you will receive an email with tracking information.
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4. Customs, Duties & Taxes
Orders within Ireland & EU: No customs fees.
Orders outside the EU may incur customs charges, payable by the recipient.
Front Nine Golf Limited is not responsible for delays caused by customs processing.
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5. Incorrect Addresses
Please ensure your shipping information is correct at checkout.
If your order has already been shipped, we may not be able to amend the address.
Customer is responsible for additional shipping costs if:
The address was entered incorrectly
The parcel is returned due to failed delivery attempts
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6. Lost or Delayed Shipments
If your package is delayed or appears lost:
First, contact the carrier with your tracking number.
If unresolved, email us at support@frontninegolf.com and we will help investigate.
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7. Pre-Order & Restock Shipping
If you purchase items marked pre-order, they will ship on the date noted on the product page.
Orders containing in-stock and pre-order items may be shipped separately depending on availability.
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8. Returns & Exchanges
If you wish to return an item, please refer to our Returns Policy.
Returns must be:
Unworn
Unwashed
In original condition
With all tags attached
Return shipping costs are the customer’s responsibility unless the product is faulty.
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9. Contact Us
For any shipping-related questions, contact us at:
📧 support@frontninegolf.com